CBSC

100.1 BayFM is a member of the Canadian Broadcast Standards Council (CBSC).

The CBSC is a national voluntary self-regulatory organization created by Canada’s private broadcasters to deal with complaints made by viewers or listeners about programs they have seen or heard broadcast on a participating station.

If you hear something on BayFM that concerns you, write down:

• the date and time of the broadcast
• the name or call letters of the broadcaster
• a short summary of what concerns you -- be as specific as possible about the nature of your complaint.

Your complaint must be made in writing. There are three ways you can submit your complaint:

• complete the Complaint Form at cbsc.ca
• send a letter by post to CBSC, PO Box 3265 Station D, Ottawa, ON K1P 6H8
• fax your letter to 613-233-4826

For more information, visit the CBSC website at cbsc.ca.